A null pointer dereference in Palo Alto Networks PAN-OS software on PA-800 Series, PA-3200 Series, PA-5200 Series, and PA-7000 Series hardware platforms when Decryption policy is enabled allows an unauthenticated attacker to crash PAN-OS by sending specific traffic through the data plane, resulting in a denial of service (DoS) condition. Repeated attempts to trigger this condition will result in PAN-OS entering maintenance mode.
Palo Alto Networks VM-Series, Cloud NGFW, and Prisma Access are not affected.
This issue only affects PA-800 Series, PA-3200 Series, PA-5200 Series, and PA-7000 Series running these specific versions of PAN-OS:
This issue is only applicable firewalls where url proxy or any decrypt-policy is configured. When any decrypt policy is configured, this issue may be encountered regardless of whether traffic matches explicit decrypt, explicit no-decrypt, or none of the decryption policies.
Palo Alto Networks is not aware of any malicious exploitation of this issue. However, customers have reported encountering this issue during normal operations.
This issue is fixed in PAN-OS 10.2.7-h16, PAN-OS 10.2.8-h13, PAN-OS 10.2.9-h14, PAN-OS 10.2.10-h7, PAN-OS 10.2.11-h4, PAN-OS 11.1.2-h14, PAN-OS 11.1.3-h10, PAN-OS 11.2.2-h3, PAN-OS 11.2.3, and all later PAN-OS versions.
This issue does not impact firewalls that do not have url proxy or any decrypt-policy configured. The issue can be completely mitigated by setting this option:
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